Privacy Policy

1. Introduction

This Privacy Policy explains how IPTVUKmax ("we", "us") collects, uses, and safeguards your information when you use our website and IPTV UK subscription service. We are committed to protecting your personal data and respecting your privacy.

2. Information we collect

• Account details — name and email address provided at checkout or sign-up.
• Order details — the plan you select and your chosen payment method.
• Support data — messages you send us via WhatsApp, live chat, or email.
• Usage data — basic, anonymised analytics such as pages visited and device type.

We do not store full card numbers — payments are handled by secure third-party payment processors.

3. How we use your information

• To activate and deliver your subscription.
• To provide customer support.
• To process payments and prevent fraud.
• To improve our website and service.
• To send service-related communications (e.g. activation details).

4. Cookies & analytics

We use minimal, privacy-friendly analytics to understand how the site is used. You can control cookies through your browser settings.

5. Data sharing

We never sell your personal data. We only share information with trusted service providers (such as payment processors) where necessary to deliver the Service, or where required by law.

6. Data security

We use industry-standard measures to protect your data, including encrypted connections (SSL). Every subscription also includes built-in VPN protection for your streaming privacy.

7. Your rights

Under UK GDPR you have the right to access, correct, or delete your personal data, and to object to its processing. To exercise these rights, contact us using the details below.

8. Data retention

We retain your data only for as long as necessary to provide the Service and meet legal obligations, after which it is securely deleted.

9. Contact

For any privacy questions or requests, email support@iptvukmax.com.